Exposed Virgin Media cable

[namlek]

It looks like the external Virgin Media cable was not properly buried when installed to my property and is exposed as shown. How do I report this fault

Path to Garden

[jpeg1]

If you consider this a fault, you can call customer service and report it as a fault. Or use one of the other contact methods. 

[Zach_R · Accepted solution]

Hi @namlek,

Thank you for your post and welcome to our community forums. We're here to help.

I'm sorry to hear that there's been some exposed cabling on your property. Please respond to the private message that I'll be sending your way shortly and we'll get this looked into.

Thanks,