Error registering

[Steviedeg68]

I am trying to register for virgin media but keep getting error DEF01. I have deleted cache and cookies, used 2 different devices and 3 different browsers and keep getting the error above

[Steven_L]

Hey Steviedeg68,

Welcome to the community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with your online account, I would be happy to take a further look into this for you but first I would need to confirm a few details via private message, please look out for my message and we can get started.
Kind Regards,
Steven_L