on 08-03-2024 12:53
When I was in my front garden today, I noticed the brown cover has come off the virgin media box, it has come off and its not lying around the garden. Can someone advise thanks.
on 08-03-2024 16:19
The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.
on 11-03-2024 15:37
Hi Princess747
Thanks for your post, welcome to the Community Forums.
Sorry to hear your omni box cover has come off - we'll be more than happy to arrange for an engineer to replace this.
I've dropped you a PM so I can take your details.
Thanks!