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Cover has come off VM box

Princess747
Joining in

When I was in my front garden today, I noticed the brown cover has come off the virgin media box, it has come off and its not lying around the garden.   Can someone advise thanks.

2 REPLIES 2

Tudor
Very Insightful Person
Very Insightful Person

The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2

Beth_G
Forum Team
Forum Team

Hi Princess747

Thanks for your post, welcome to the Community Forums.

Sorry to hear your omni box cover has come off - we'll be more than happy to arrange for an engineer to replace this.

I've dropped you a PM so I can take your details.

Thanks!

Beth