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Connection unstable

Martin12345
Settling in

‎03-04-2024 08:39 - edited ‎03-04-2024 08:41

After finally getting the Hub3 working, the Wifi is tragically unstable, it's even worse when you use VPN service. Dropping off every 10mins, can't even get a stable speed of half of what it should be. Ethernet cable connection is also not stable 100% of the time.
Even tried to change the channels used for Wigi in HUb settings, that did not help at all.

Is this a HUB fault or is it because the connection is optimizing after initial installation?
never had same issues with previous hub from a different provider.

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Ashleigh_C
Forum Team
Forum Team

on ‎09-04-2024 08:54

Hi there @Martin12345 

Thank you so much for your post and welcome to the community forums, it's great to have you here. 

I am so sorry that you have been effected by some intermittent service, I have taken a look and can see that there were a few disconnections before Wednesday but things have ben looking much smoother since.

How are things since your post?

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