Community FAQ
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Change Delivery address

ItsDav
Joining in

on ‎27-01-2024 19:42

Hi,

I have placed an order for broadband this evening and selected the QuickStart set up option. 

I do not move into my new flat until the 9th of feb so need the delivery to be sent to my current address or held until my move in date. 

I do not have my welcome email so do not know my account number yet either. 

 

0 Kudos
2 REPLIES 2

Tudor
Very Insightful Person
Very Insightful Person

on ‎27-01-2024 21:56

You will have to wait a day or two for a VM staff member, but I believe VM will not send equipment to other than the address where it is to be installed.


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2

Steven_L
Forum Team
Forum Team

on ‎30-01-2024 12:30

Hey ItsDav,

Welcome to the community and thanks for taking the time to post here on the forums.
I’m sorry to hear of the issues that you’re having with your quick start delivery address. Have you been able to get this looked into since you last posted, if not, please respond to my private message and we can get this looked into further. 

Kind Regards

Steven_L

0 Kudos
Top