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Cannot connect WiFi pods to recently replaced hub

Scott7944
Joining in

I am unable to connect both of my WiFi pods to the new hub that was installed recently to replace a defective hub. I have used the VM connect app and followed the instructions but still not able to establish a connection. They worked fine with the previous hub and location if hub or pods has not changed. Please help!

1 REPLY 1

Client62
Legend

Call the activation number 0800 953 9500.

Request the VM Pods are paired to the replacement Hub.

For the call have to hand your VM a/c number, the full details from the Hub’s sticker and ALL the VM Pods.