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Caller Display Stopped Working 1st March

Joining in

Just randomly stopped working, no rhyme or reason behind it. Of course, talking to someone in their outsourced customer service told me that it was my handset that didn't support it, despite it being the handset that's worked just fine with their caller ID service for the past 8 years. I just raised a complaint with them because it's easier than arguing with someone, hopefully it'll get raised up the support queue to someone that knows how to turn it back on.


Very Insightful Person
Very Insightful Person

Is this on a mobile or landline connection ?


I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.