Brown box outside - looks awful

[mikegreen]

Hi,

The Virgin box on our outside wall looks terrible. I have tried to close it up so the cabling isn't exposed but there seem to be a lot of redundant bits of cabling (?) which make it impossible without squashing everything to the point that something will get damaged.

Will VM attend to replace/tidy? If so how do I report the job?

All the best.

[Adduxi · Accepted solution]

Please post a photo to allow VM to assess the damage. 

If you wait here a day or two a VM Mod will pick this up and discuss.

[Zach_R]

Hi @mikegreen,

Thank you for your post and welcome back to our community forums. We're here to help.

I'm sorry to hear that your external omni box is damaged and/or exposed. As @Adduxi has also suggested in their post, would you mind providing a photo of the box for us so we can understand the problem better and by extension how to best get it sorted for you ASAP?

Thanks,
 

[mikegreen]

Hi,

Please see pic for more details. The cover isn't secured. if it is windy it comes off. Plus the wiring inside is a bit of a jumble.

Thanks

[Beth_G]

Hi mikegreen

Great, thanks for attaching the picture. You're right, it does look like there's a lot of unneeded cabling there.

I've dropped you a private message so I can take your details and arrange for an engineer to visit and take a look.

Thanks!

[mikegreen]

All tidied up! Looks better than it ever has.

Cheers.

 

[Matthew_ML]

Glad to hear this, if you need anything else in the future do let us know. 

Have a great weekend.