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Brown box on outside of house badly damaged.

Gillian53
Joining in

on ‎19-09-2024 12:53

How do i arrange replacement brown box?

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2 REPLIES 2

jbrennand
Very Insightful Person
Very Insightful Person

on ‎19-09-2024 13:01

Post up a photo on here and a VM person will assist in a day or so


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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & TNT sport), x3 V6 boxes (1 wired, 2 on WiFi), Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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Molly_T
Forum Team
Forum Team

on ‎22-09-2024 16:26

Hi Gillian53 👋 welcome to the community forum! Thanks for posting. 

Sorry to hear your brown box is damaged. We can help get this sorted, we just need to confirm a few details via PM to arrange getting an engineer out to you. 

You can find the PM in the top right corner of the page in your Inbox. 📩 We can then return to this public thread with another update when possible. Thank you for your patience in the meantime!

Wishing you all the best. 🌞

Molly
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