Community FAQ
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Brown box cover missing

Oz123
Tuning in

on ‎03-02-2024 22:54

Hiya

The cover from my outside box has now gone missing. Have had issues with it falling off ever since having Virgin broadband installed. Box was admittedly very old, but now concerned as cables are exposed to the elements. 

0 Kudos
3 REPLIES 3

Adduxi
Very Insightful Person
Very Insightful Person

on ‎04-02-2024 10:34

Please post a photo to allow VM to assess the damage.  If you wait here a day or two a VM Mod will pick this up and discuss.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

Oz123
Tuning in
In response to Adduxi

on ‎04-02-2024 10:37

20240204_095702.jpg

 

Daniel_Et
Forum Team
Forum Team
In response to Oz123

on ‎06-02-2024 13:55

Hi @Oz123 👋 Thank you for your post and welcome to the Virgin Media Community 😀

We're sorry to see what's happened 😔

In order to discuss this further, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.

If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.

Thank you for your support @Adduxi 👍

Regards,
Daniel

Top