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Broadband Availability in Flat

danrbarker95
Joining in

Hello! 

I am looking to move into a new flat, and as a part of this have checked the available broadband packages! I've checked with Virgin as I have had a great experience previously but it's not available! 

However, when I check the flat next door, and the other flats in the building, they all have access to Gigabit speeds. Is someone able to help me in this matter! I rely on good broadband speeds for my work.

Thanks!

1 REPLY 1

Carley_S
Forum Team
Forum Team

Hi @danrbarker95 

Welcome to the community forums 

Thank you very much for your interest in joining with us at your new flat. 

With regards to flats, you would need permission by the freeholder/building owners to apply for a new installation. Can you confirm if you've already spoken with them and have permission and if so, have completed a wayleave permissions for right of access? 

Here to help 🙂
Virgin Media Forums Agent
Carley