New flat - has Virgin connection and 2 sockets with a cable already attached as in photos below (both sockets exactly the same, just in different rooms.
It looks to me to be a screw on connector (I imagine there's a proper term for this, sorry) - in my current flat I have a cable that you just push on to attach to the Hub (this came with my self install kit). Can I use this existing lead and screw it on to my Hub 3, will that work ok? I've actually tried screwing it on to my Hub to see if it fits - it doesn't screw on all the way down - don't know if that makes a difference, it does attach fine, but I can't test if it's working of course yet as not moved yet/transferred my internet to new address. Just trying to get an idea if I need an engineer's help. Any help much appreciated, thank you.
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The cable coming out of the wall box at an odd angle is a concern. It's usually connected to a isolator at a fixed angle:
Yes, you can screw the HUB directly into the already attached cable, and it won't seat the whole way.
The cable coming out of the wall box at an odd angle is a concern. It's usually connected to a isolator at a fixed angle:
Yes, you can screw the HUB directly into the already attached cable, and it won't seat the whole way.
Yeah, being loose could be one of two things:
- Isolator, pictured above, has snapped.
- There is a different configuration inside that wall box meaning the internals are not secure.
Since you have two wall boxes it could be possible there is a splitter in the box you have pictured, like below:
