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Address Not Added to Database

alexg00001
Joining in

Hi,

I’ve recently moved into a new build and see that my address is not listed on VM’s database yet. I can confirm the physical presence of a VM hookup in my unit, and my landlord has confirmed this as well. All other flats in my building are listed except for mine, including the one just a door down the hallway from me, so I was hoping to get assistance in getting my address added to the database. 

1 ACCEPTED SOLUTION

Accepted Solutions

John_GS
Forum Team
Forum Team

Hi @alexg00001 

Thanks for posting and welcome to the community.

I'll send you a PM now to assist further.

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

See where this Helpful Answer was posted

2 REPLIES 2

John_GS
Forum Team
Forum Team

Hi @alexg00001 

Thanks for posting and welcome to the community.

I'll send you a PM now to assist further.

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

Thanks!