network status

[willows2]

3.0 Downstream channels

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

1	362000000	4.7	39	QAM 256	1
2	370000000	4.2	38	QAM 256	2
3	378000000	3.9	39	QAM 256	3
4	386000000	3.5	39	QAM 256	4
5	394000000	3.4	39	QAM 256	5
6	402000000	3.3	39	QAM 256	6
7	410000000	3.2	39	QAM 256	7
8	418000000	3.1	39	QAM 256	8
9	426000000	2.9	39	QAM 256	9
10	434000000	2.8	38	QAM 256	10
11	442000000	2.7	39	QAM 256	11
12	450000000	2.8	39	QAM 256	12
13	458000000	2.5	39	QAM 256	13
14	466000000	2.4	39	QAM 256	14
15	474000000	2.2	39	QAM 256	15
16	482000000	2.1	39	QAM 256	16
17	490000000	2	39	QAM 256	17
18	498000000	1.8	39	QAM 256	18
19	506000000	1.6	39	QAM 256	19
20	514000000	1.6	39	QAM 256	20
21	522000000	1.6	39	QAM 256	21
22	530000000	1.5	39	QAM 256	22
23	538000000	1.5	39	QAM 256	23
24	546000000	1.4	39	QAM 256	24
25	554000000	1.4	39	QAM 256	25
26	562000000	1.4	39	QAM 256	26
27	570000000	1.4	39	QAM 256	27
28	578000000	1.4	39	QAM 256	28
29	586000000	1.3	39	QAM 256	29
30	594000000	1.1	39	QAM 256	30
31	602000000	1.1	39	QAM 256	31

[willows2]

it used to have a 6db attenuator installed,but I changed it out for a 10dB to see if it would perform better.

I guess I did the correct thing then.my latency in game is good, its just im getting lagg which is odd, i guess probably its the game servers

[willows2]

i had to put the 6db attenutator back on the hub, because I was getting latency over 344ms in games.

I looked over the stats and there were no timeouts or post errors

[Steven_L]

Hey willows2,

Welcome to the community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with your connection during gaming. I have looked over your connection on our system and everything seems okay as it does in the local area too. How have things been going since you last posted?

Kind Regards,

Steven_L

[willows2]

I upgraded to 1gig.

I get random lag spikes over 244ms but its not often I get them, and could also be the game servers

heres my stats

Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors

1	Locked	38	7327	231
2	Locked	38	6870	185
3	Locked	39	6395	126
4	Locked	39	5649	96
5	Locked	39	4944	96
6	Locked	39	2165	78
7	Locked	39	9	50
8	Locked	39	4006	146
9	Locked	39	3760	134
10	Locked	38	3337	144
11	Locked	39	5	0
12	Locked	39	6	0
13	Locked	39	10	55
14	Locked	39	2270	108
15	Locked	39	1992	116
16	Locked	39	10	0
17	Locked	39	1535	122
18	Locked	39	1488	65
19	Locked	39	1310	21
20	Locked	39	1102	53
21	Locked	39	12	48
22	Locked	39	914	50
23	Locked	39	768	12
24	Locked	39	15	46
25	Locked	39	16	11
26	Locked	39	523	49
27	Locked	39	460	17
28	Locked	39	514	15
29	Locked	39	557	53
30	Locked	39	16	14
31	Locked	39	357	47

[willows2]

[willows2]

@client62

Are these post errors normal?

[Sephiroth]

Posting partial stats isn’t really helpful as it masks the bigger picture.  From what can be seen, the post-R/S errors, if not climbing, will be due to the line chaos that occurs with a modem reset and the modem hasn’t yet synched with the VM end.

I’ve noticed that you only show 31 DOCSIS 3.0 downstream channels (I would have expected 32), and no DOCSIS 3.1 downstream channel.  Can you confirm this please?  It ought to have been picked up by the Forum Team.

[Paul_DN]

Hi willows2,

Thank you for reaching back out to us, how have things been since your last post, we were able to locate you on our system with thew details we have for you and cannot see any issues, I have sent you an invite into a private chat, please click on the white envelope to accept.

Regards

Paul.