on 29-01-2024 13:09
After a couple of years in the same position, My hub 3 has gone from the usual white power light to showing a solid red power light and the wifi is disconnecting.
I've switched it off and unplugged, replugged the hub3 left it a while and then swtiched back on. This has got the wifi going again, but the power light to still showing a solid red only.
How best ti resolve, is the hub faulty?
Answered! Go to Answer
on 29-01-2024 13:17
Hi @Mpav9 👋.
Thanks for reaching out to us. Apologies for the red light issues that you have been having, we can assist you, we would need to bring you in for a private message to discuss this and resolve.
Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
Thanks.
Sabrina
on 29-01-2024 13:17
Hi @Mpav9 👋.
Thanks for reaching out to us. Apologies for the red light issues that you have been having, we can assist you, we would need to bring you in for a private message to discuss this and resolve.
Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
Thanks.
Sabrina
on 06-02-2024 08:22
ps - fixed by replacement of faulty hub3 (with another hub3).