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hub3 solid red

Mpav9
Tuning in

After a couple of years in the same position, My hub 3 has gone from the usual white power light to showing a solid red power light and the wifi is disconnecting.

I've switched it off and unplugged, replugged the hub3 left it a while and then swtiched back on. This has got the wifi going again, but the power light to  still showing a solid red only.

How best ti resolve, is the hub faulty?

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

Sabrina_B
Forum Team
Forum Team

Hi @Mpav9 👋.

Thanks for reaching out to us. Apologies for the red light issues that you have been having, we can assist you, we would need to bring you in for a private message to discuss this and resolve. 

Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
 

Thanks.
 

Sabrina

See where this Helpful Answer was posted

2 REPLIES 2

Sabrina_B
Forum Team
Forum Team

Hi @Mpav9 👋.

Thanks for reaching out to us. Apologies for the red light issues that you have been having, we can assist you, we would need to bring you in for a private message to discuss this and resolve. 

Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
 

Thanks.
 

Sabrina

Mpav9
Tuning in

ps - fixed by replacement of faulty hub3 (with another hub3).