on 29-07-2024 12:09
For the last month or so I've been getting random reboots of the hub 3 again. This only started happening AFTER I had received emails/texts saying a problem was found and fixed with my connection.
The website service status says there are intermittent issues with my connection, but the automated phone service says there are no issues.
I have been in touch with live chat last week who delivered a new hub 3, which did not fix anything.
I posted about this issue sometime last year here which did seem to get resolved. However I now have the exact same symptoms the connection drops, green light appears, alongside the green broadband and green wifi flashing lights. After 5-10 minutes it reconnects.
The hub is now in modem only mode but I have only made that change recently after this issue had started
Time Priority Description
29/07/2024 10:17:3 | notice | LAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
29/07/2024 09:54:19 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
29/07/2024 09:53:43 | critical | SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
29/07/2024 09:47:32 | Warning! | RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
29/07/2024 09:14:52 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
29/07/2024 09:13:54 | critical | SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
29/07/2024 09:10:49 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
29/07/2024 09:10:49 | critical | Unicast Ranging Received Abort Response - initializing MAC;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
29/07/2024 09:10:15 | Warning! | RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
29/07/2024 09:09:9 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
29/07/2024 09:09:9 | critical | Unicast Ranging Received Abort Response - initializing MAC;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
29/07/2024 09:04:10 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
29/07/2024 09:04:10 | critical | Unicast Ranging Received Abort Response - initializing MAC;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
29/07/2024 09:03:13 | Warning! | RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
29/07/2024 04:59:54 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
29/07/2024 04:59:54 | critical | Unicast Ranging Received Abort Response - initializing MAC;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
29/07/2024 04:59:34 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
29/07/2024 04:59:34 | critical | Unicast Ranging Received Abort Response - initializing MAC;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
29/07/2024 04:59:14 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
29/07/2024 04:59:14 | critical | Unicast Ranging Received Abort Response - initializing MAC;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
1 | 322750000 | 13.3 | 40 | 256 qam | 24 |
2 | 194750000 | 10.9 | 40 | 256 qam | 8 |
3 | 202750000 | 11 | 40 | 256 qam | 9 |
4 | 226750000 | 11 | 40 | 256 qam | 12 |
5 | 234750000 | 10.9 | 40 | 256 qam | 13 |
6 | 258750000 | 10.3 | 38 | 256 qam | 16 |
7 | 266750000 | 11.4 | 40 | 256 qam | 17 |
8 | 274750000 | 11.8 | 40 | 256 qam | 18 |
9 | 282750000 | 11.8 | 40 | 256 qam | 19 |
10 | 290750000 | 12 | 40 | 256 qam | 20 |
11 | 298750000 | 12.6 | 40 | 256 qam | 21 |
12 | 306750000 | 12.9 | 40 | 256 qam | 22 |
13 | 314750000 | 12.8 | 40 | 256 qam | 23 |
14 | 330750000 | 13.5 | 40 | 256 qam | 25 |
15 | 354750000 | 14 | 40 | 256 qam | 28 |
16 | 362750000 | 14 | 40 | 256 qam | 29 |
17 | 386750000 | 12.4 | 40 | 256 qam | 32 |
18 | 394750000 | 11.5 | 40 | 256 qam | 33 |
19 | 410750000 | 11.9 | 40 | 256 qam | 35 |
20 | 418750000 | 12.1 | 40 | 256 qam | 36 |
21 | 522750000 | 10.1 | 38 | 256 qam | 37 |
22 | 530750000 | 10.4 | 40 | 256 qam | 38 |
23 | 538750000 | 11.1 | 40 | 256 qam | 39 |
24 | 546750000 | 11 | 38 | 256 qam | 40 |
Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
1 | Locked | 40.9 | 5 | 0 |
2 | Locked | 40.3 | 5 | 0 |
3 | Locked | 40.9 | 5 | 0 |
4 | Locked | 40.9 | 5 | 0 |
5 | Locked | 40.3 | 5 | 0 |
6 | Locked | 38.9 | 12 | 0 |
7 | Locked | 40.3 | 5 | 0 |
8 | Locked | 40.3 | 5 | 0 |
9 | Locked | 40.3 | 5 | 0 |
10 | Locked | 40.9 | 6 | 0 |
11 | Locked | 40.9 | 8 | 0 |
12 | Locked | 40.3 | 6 | 0 |
13 | Locked | 40.3 | 0 | 0 |
14 | Locked | 40.3 | 5 | 0 |
15 | Locked | 40.9 | 4 | 0 |
16 | Locked | 40.9 | 5 | 0 |
17 | Locked | 40.9 | 11 | 0 |
18 | Locked | 40.9 | 0 | 0 |
19 | Locked | 40.3 | 5 | 0 |
20 | Locked | 40.3 | 12 | 0 |
21 | Locked | 38.6 | 4 | 0 |
22 | Locked | 40.3 | 0 | 0 |
23 | Locked | 40.3 | 4 | 0 |
24 | Locked | 38.9 | 10 | 0 |
29-07-2024 13:54 - edited 29-07-2024 13:56
Connect just a PC to the hub in modem mode and get that working then https://www.wireshark.org/ with filter
port 67 or port 68 or arp or host 194.168.4.100
and wait for a drop in connection as you ping -t 194.168.4.100
Likely a faulty amp for your upstream so post that too
on 29-07-2024 14:25
here is the upstreams, i havent used wireshark before so will take a look at that
Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
1 | 36600043 | 49 | 5120 | 64 qam | 3 |
2 | 23600000 | 49 | 5120 | 64 qam | 5 |
3 | 30099981 | 49 | 5120 | 64 qam | 4 |
4 | 43100021 | 49 | 5120 | 64 qam | 2 |
5 | 49600014 | 49 | 5120 | 64 qam | 1 |
Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
1 | ATDMA | 0 | 0 | 0 | 0 |
2 | ATDMA | 0 | 0 | 0 | 0 |
3 | ATDMA | 0 | 0 | 0 | 0 |
4 | ATDMA | 0 | 0 | 0 | 0 |
5 | ATDMA | 0 | 0 | 0 | 0 |
on 29-07-2024 14:27
When the next timeout happens check the T# counters without rebooting the hub
on 29-07-2024 17:22
Unfortunately the reboots are the problem, happens at random - latest:
Time Priority Description
29/07/2024 16:03:51 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
29/07/2024 16:03:51 | critical | Unicast Ranging Received Abort Response - initializing MAC;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
29/07/2024 16:03:31 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
29/07/2024 16:03:31 | critical | Unicast Ranging Received Abort Response - initializing MAC;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
29/07/2024 16:03:11 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
29/07/2024 16:03:11 | critical | Unicast Ranging Received Abort Response - initializing MAC;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
29/07/2024 16:02:51 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
29/07/2024 16:02:51 | critical | Unicast Ranging Received Abort Response - initializing MAC;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
29/07/2024 16:02:45 | Warning! | RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
1 | 330750000 | 12.8 | 40 | 256 qam | 25 |
2 | 202750000 | 13 | 40 | 256 qam | 9 |
3 | 226750000 | 12.4 | 40 | 256 qam | 12 |
4 | 234750000 | 12.3 | 40 | 256 qam | 13 |
5 | 258750000 | 11.8 | 40 | 256 qam | 16 |
6 | 266750000 | 12 | 40 | 256 qam | 17 |
7 | 290750000 | 11.8 | 40 | 256 qam | 20 |
8 | 298750000 | 12.3 | 40 | 256 qam | 21 |
9 | 322750000 | 12.5 | 40 | 256 qam | 24 |
10 | 338750000 | 12.5 | 40 | 256 qam | 26 |
11 | 346750000 | 12.5 | 40 | 256 qam | 27 |
12 | 354750000 | 12.9 | 40 | 256 qam | 28 |
13 | 362750000 | 12.5 | 40 | 256 qam | 29 |
14 | 370750000 | 12 | 40 | 256 qam | 30 |
15 | 378750000 | 12.1 | 40 | 256 qam | 31 |
16 | 386750000 | 12.5 | 40 | 256 qam | 32 |
17 | 394750000 | 12 | 40 | 256 qam | 33 |
18 | 402750000 | 11.5 | 40 | 256 qam | 34 |
19 | 410750000 | 12 | 40 | 256 qam | 35 |
20 | 418750000 | 12.1 | 40 | 256 qam | 36 |
21 | 522750000 | 9.9 | 38 | 256 qam | 37 |
22 | 530750000 | 10 | 38 | 256 qam | 38 |
23 | 538750000 | 10.9 | 40 | 256 qam | 39 |
24 | 546750000 | 10.9 | 38 | 256 qam | 40 |
Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
1 | Locked | 40.3 | 611 | 144 |
2 | Locked | 40.3 | 1367 | 343 |
3 | Locked | 40.3 | 1208 | 288 |
4 | Locked | 40.3 | 1102 | 330 |
5 | Locked | 40.9 | 964 | 255 |
6 | Locked | 40.3 | 936 | 289 |
7 | Locked | 40.3 | 805 | 242 |
8 | Locked | 40.3 | 760 | 206 |
9 | Locked | 40.9 | 585 | 359 |
10 | Locked | 40.3 | 533 | 199 |
11 | Locked | 40.3 | 510 | 183 |
12 | Locked | 40.3 | 450 | 149 |
13 | Locked | 40.3 | 440 | 141 |
14 | Locked | 40.3 | 371 | 235 |
15 | Locked | 40.3 | 379 | 123 |
16 | Locked | 40.3 | 320 | 127 |
17 | Locked | 40.3 | 318 | 152 |
18 | Locked | 40.3 | 267 | 174 |
19 | Locked | 40.3 | 252 | 82 |
20 | Locked | 40.3 | 231 | 129 |
21 | Locked | 38.6 | 127 | 72 |
22 | Locked | 38.9 | 83 | 84 |
23 | Locked | 40.3 | 83 | 192 |
24 | Locked | 38.9 | 116 | 38 |
Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
1 | 36599993 | 35.5 | 5120 | 64 qam | 3 |
2 | 23600000 | 35.5 | 5120 | 64 qam | 5 |
3 | 30100009 | 35.5 | 5120 | 64 qam | 4 |
4 | 43099983 | 37 | 5120 | 64 qam | 2 |
5 | 49600009 | 37 | 5120 | 64 qam | 1 |
Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
1 | ATDMA | 0 | 0 | 0 | 0 |
2 | ATDMA | 0 | 0 | 0 | 0 |
3 | ATDMA | 0 | 0 | 0 | 0 |
4 | ATDMA | 0 | 0 | 0 | 0 |
5 | ATDMA | 0 | 0 | 0 | 0 |
on 30-07-2024 08:53
created a BQM which shows the dropouts
https://www.thinkbroadband.com/broadband/monitoring/quality/share/14603889da9d87d9cb038787fc07db845a9c4669-30-07-2024
on 30-07-2024 09:06
You need an engineer to sort out the signal levels, or perhaps need to restore a 10dB attenuator if that has been removed from the coax cable to the VM Hub 3.
Downstream power level should be between -7 to +7 with +10 dBmV as the absolute max,
every channel is too high.
Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
1 | 322750000 | 13.3 | 40 | 256 qam | 24 |
2 | 194750000 | 10.9 | 40 | 256 qam | 8 |
3 | 202750000 | 11 | 40 | 256 qam | 9 |
4 | 226750000 | 11 | 40 | 256 qam | 12 |
5 | 234750000 | 10.9 | 40 | 256 qam | 13 |
6 | 258750000 | 10.3 | 38 | 256 qam | 16 |
7 | 266750000 | 11.4 | 40 | 256 qam | 17 |
8 | 274750000 | 11.8 | 40 | 256 qam | 18 |
9 | 282750000 | 11.8 | 40 | 256 qam | 19 |
10 | 290750000 | 12 | 40 | 256 qam | 20 |
11 | 298750000 | 12.6 | 40 | 256 qam | 21 |
12 | 306750000 | 12.9 | 40 | 256 qam | 22 |
13 | 314750000 | 12.8 | 40 | 256 qam | 23 |
14 | 330750000 | 13.5 | 40 | 256 qam | 25 |
15 | 354750000 | 14 | 40 | 256 qam | 28 |
16 | 362750000 | 14 | 40 | 256 qam | 29 |
17 | 386750000 | 12.4 | 40 | 256 qam | 32 |
18 | 394750000 | 11.5 | 40 | 256 qam | 33 |
19 | 410750000 | 11.9 | 40 | 256 qam | 35 |
20 | 418750000 | 12.1 | 40 | 256 qam | 36 |
21 | 522750000 | 10.1 | 38 | 256 qam | 37 |
22 | 530750000 | 10.4 | 40 | 256 qam | 38 |
23 | 538750000 | 11.1 | 40 | 256 qam | 39 |
24 | 546750000 | 11 | 38 | 256 qam | 40 |
on 30-07-2024 11:00
thank you for providing some clarity on what the issue is, I have just been able to book a technician through the app after waiting the 24hrs so we shall see if they are able to resolve it
on 06-08-2024 13:54
Update: technician arrived and replaced cabling, changed something in the cabinet outside, and even swapped the hub 3 for a hub 5. For the first day this worked great, but since then (the last three days) its now full of latency issues and some packet loss
Before I go through the hassle of the app or god forbid calling, can i get some VM eyes on this please
Swapping between router and modem modes makes no difference
Network Log
Network Log
06-08-2024 13:47:51 | warning | RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
06-08-2024 13:47:31 | critical | Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
06-08-2024 13:46:51 | warning | RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
06-08-2024 13:44:33 | notice | CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
06-08-2024 13:44:07 | critical | Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
06-08-2024 13:42:32 | notice | CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
06-08-2024 13:41:11 | warning | RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
06-08-2024 13:40:52 | critical | Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
06-08-2024 11:37:24 | warning | RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
06-08-2024 11:33:10 | notice | US profile assignment change. US Chan ID: 6; Previous Profile: 12 13; New Profile: 11 13.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
06-08-2024 11:33:10 | warning | DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
06-08-2024 11:23:29 | warning | RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
06-08-2024 11:23:26 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
06-08-2024 11:23:25 | critical | No Maintenance Broadcasts for Ranging opportunities received - T2 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
06-08-2024 11:23:12 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
06-08-2024 11:23:11 | critical | Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
06-08-2024 11:10:11 | warning | RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
06-08-2024 11:10:08 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
06-08-2024 11:10:06 | critical | Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
06-08-2024 11:09:20 | warning | RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
06-08-2024 11:09:12 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
06-08-2024 11:09:10 | critical | Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
06-08-2024 11:08:23 | warning | RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Downstream
1 | 330000000 | 5.2 | 41 | QAM 256 | 25 |
2 | 138000000 | 6.7 | 41 | QAM 256 | 1 |
3 | 146000000 | 6.6 | 41 | QAM 256 | 2 |
4 | 154000000 | 6.4 | 41 | QAM 256 | 3 |
5 | 162000000 | 6.3 | 41 | QAM 256 | 4 |
6 | 170000000 | 6.1 | 41 | QAM 256 | 5 |
7 | 178000000 | 6.1 | 41 | QAM 256 | 6 |
8 | 186000000 | 6.2 | 41 | QAM 256 | 7 |
9 | 194000000 | 6.2 | 41 | QAM 256 | 8 |
10 | 202000000 | 6.1 | 41 | QAM 256 | 9 |
11 | 210000000 | 6.1 | 41 | QAM 256 | 10 |
12 | 218000000 | 6 | 41 | QAM 256 | 11 |
13 | 226000000 | 5.7 | 41 | QAM 256 | 12 |
14 | 234000000 | 5.2 | 41 | QAM 256 | 13 |
15 | 242000000 | 4.1 | 40 | QAM 256 | 14 |
16 | 250000000 | 3 | 40 | QAM 256 | 15 |
17 | 258000000 | 4.3 | 41 | QAM 256 | 16 |
18 | 266000000 | 4.9 | 41 | QAM 256 | 17 |
19 | 274000000 | 4.9 | 41 | QAM 256 | 18 |
20 | 282000000 | 4.9 | 41 | QAM 256 | 19 |
21 | 290000000 | 5 | 41 | QAM 256 | 20 |
22 | 298000000 | 5.1 | 41 | QAM 256 | 21 |
23 | 306000000 | 5.2 | 41 | QAM 256 | 22 |
24 | 314000000 | 5.3 | 41 | QAM 256 | 23 |
25 | 322000000 | 5.3 | 41 | QAM 256 | 24 |
26 | 338000000 | 5.5 | 41 | QAM 256 | 26 |
27 | 346000000 | 5.7 | 41 | QAM 256 | 27 |
28 | 354000000 | 5.8 | 41 | QAM 256 | 28 |
29 | 362000000 | 5.9 | 41 | QAM 256 | 29 |
30 | 370000000 | 5.8 | 41 | QAM 256 | 30 |
31 | 378000000 | 5 | 41 | QAM 256 | 31 |
32 | 386000000 | 3.8 | 41 | QAM 256 | 32 |
1 | Locked | 41 | 8245 | 1932 |
2 | Locked | 41 | 14263 | 6004 |
3 | Locked | 41 | 33466 | 9399 |
4 | Locked | 41 | 29895 | 10815 |
5 | Locked | 41 | 34383 | 10364 |
6 | Locked | 41 | 34685 | 9849 |
7 | Locked | 41 | 26565 | 6326 |
8 | Locked | 41 | 27147 | 5848 |
9 | Locked | 41 | 30429 | 7665 |
10 | Locked | 41 | 25376 | 6839 |
11 | Locked | 41 | 19899 | 4437 |
12 | Locked | 41 | 24785 | 4338 |
13 | Locked | 41 | 22552 | 5470 |
14 | Locked | 41 | 20923 | 4683 |
15 | Locked | 40 | 23965 | 4544 |
16 | Locked | 40 | 22894 | 3998 |
17 | Locked | 41 | 16318 | 2636 |
18 | Locked | 41 | 16807 | 3149 |
19 | Locked | 41 | 14106 | 2299 |
20 | Locked | 41 | 14435 | 2797 |
21 | Locked | 41 | 12789 | 1680 |
22 | Locked | 41 | 11322 | 1993 |
23 | Locked | 41 | 3580 | 867 |
24 | Locked | 41 | 8595 | 1262 |
25 | Locked | 41 | 7316 | 1339 |
26 | Locked | 41 | 6072 | 977 |
27 | Locked | 41 | 6038 | 1054 |
28 | Locked | 41 | 4361 | 1062 |
29 | Locked | 41 | 1883 | 643 |
30 | Locked | 41 | 4308 | 1042 |
31 | Locked | 41 | 3632 | 910 |
32 | Locked | 41 | 3815 | 826 |
3.1 Downstream channels
159 | 92 | 4K | 1800 | QAM 4096 | 1128 |
3.1 Downstream channels
159 | Locked | 42 | 5.0 | 620784380 | 860 |
Upstream
0 | 49600000 | 46 | 5120 | QAM 64 | 1 |
1 | 43100000 | 45.5 | 5120 | QAM 64 | 2 |
2 | 36600000 | 46.5 | 5120 | QAM 64 | 3 |
3 | 30100000 | 44.5 | 5120 | QAM 64 | 4 |
4 | 23600000 | 44.3 | 5120 | QAM 64 | 5 |
3.0 Upstream channels
0 | ATDMA | 0 | 6 | 0 | 0 |
1 | ATDMA | 0 | 6 | 0 | 0 |
2 | ATDMA | 0 | 6 | 0 | 0 |
3 | ATDMA | 0 | 6 | 0 | 0 |
4 | ATDMA | 0 | 6 | 133 | 34 |
3.1 Upstream channels
6 | 10 | 39.5 | 2K | QAM 256 |
3.1 Upstream channels
6 | OFDMA | 200 | 74000000 | 0 | 0 |
on 12-08-2024 20:20
bump, and also live graph link
https://www.thinkbroadband.com/broadband/monitoring/quality/share/447071323aceb6eeeb1685883fd8b7a096613b89