brown box cover missing

[Alexcorgiolu]

Hi there,  the cover is missing on the brown box outside my property.  Is it possible that I could arrange to have it replaced through this message?

Many thanks for your help.

[Client62]

Report a "Plastic small termination box" with a "Damaged cover"  via the link below

https://www.virginmedia.com/help/reportingdamage

[Matthew_ML]

Hey Alexcorgiolu, thank you for reaching out and I am so sorry to hear about this.

Let me send you a DM and we can get this sorted out for you.

[Matthew_ML]

Glad we've managed to get the ball rolling on this for you.