2 weeks ago
Hi there, the cover is missing on the brown box outside my property. Is it possible that I could arrange to have it replaced through this message?
Many thanks for your help.
Report a "Plastic small termination box" with a "Damaged cover" via the link belowhttps://www.virginmedia.com/help/reportingdamage
Hey Alexcorgiolu, thank you for reaching out and I am so sorry to hear about this.
Let me send you a DM and we can get this sorted out for you.
Matt - Forum Team
New around here?
Glad we've managed to get the ball rolling on this for you.
