Solved
Worst service for 25 years
Right now I'm paying nearly £70 per month for a service that is less reliable than the dial-up modem service I had at the end of the last century. A cost increase of 8% has coincided with a 98% degr...
This morning VM sent us a very competent, knowledgable, un-nerdy, empathetic and socially-skilled engineer. We now have a Hub 5. Previous service level restored 🌻