Wifi router light permanently on red.

[stevearowe]

Hi,

My Virgin wifi router permanently displays red rather than white/yellow. Router is working and and devices are connecting.

Have tried switch off/on and manual/online reset etc no change.

Understand that there were issues generally in my area (12) which may/may not have anything to do with the problem.

Understand from earlier posts that this means that the router might be on its way out and possibly need to request a replacement?

Cheers

Steve R

[Robert_P]

Hi SueR33

Thanks for getting in touch via the forums in regards to your Hub 3 and the red light, we appreciate you taking the time to make us aware and we're happy to help.

More than likely, with there being no heat or service issues it is a faulty LED but I will send you a Private Message to get some more details from you to assist. Check the envelope in the top right of the forum when signed in for the message.

Rob