Wifi Pods and Stats

[ellisb51]

To supplement a previous thread, I have now obtained a Hub 5.0 after switching to Gig1 package. 

Still getting some uncorrected errors on download and some T3 timeouts on upload (this is after around 4 days or so of uptime - so someone more knowledgeable can tell me if these are within normal values).

In addition, I recently also acquired a wifi pod (black) to bring coverage to some areas of the house that had no signal at all, i.e. the upstairs room furthest from the hub. 

Now while that has improved the signal, it is pretty much forcing all other devices that are upstairs (the majority of the time) onto 2.4GHz and therefore limiting speed to around 50mbps, when these were perfectly fine on 5Ghz before, with RSSI's of -70dB or thereabouts, achieving routinely around 600 mbps. 

The wifi coverage is no good if the band steering slows everything else down to 2.4ghz just selecting by signal strength alone. From what I read there is not much I can do about this but thought someone may have some tips?

Thanks - see stats below...

3.1 Downstream channels

Channel Channel Width (MHz) FFT Type Number of Active Subcarriers Modulation (Active Profile) First Active Subcarrier (Hz)

159

94

4K

1840

QAM 4096

1108

3.1 Downstream channels

Channel ID Locked Status RxMER Data (dB) PLC Power (dBmV) Corrected errors (Active Profile) Uncorrectable errors (Active Profile)

159

Locked

43

1.6

2866547840

307

3.1 Upstream channels

Channel Channel Width (MHz) Power (dBmV) FFT Type Modulation

14

10

39.2

2K

QAM 256

3.1 Upstream channels

Channel Channel Type Number of Active Subcarriers First Active Subcarrier (Hz) T3 Timeouts T4 Timeouts

14

OFDMA

200

74000000

3

0

[jbrennand]

Post up the full data set as per this...

______________________________

In your browser’s URL box type in http://192.168.0.1 (or http://192.168.100.1 - if in modem mode) (DONT click these links) - and hit return. No need to log in - just click on the “Router Status” icon/text at bottom-middle (Hub3/4/5) or top/right (SH’s) - of the Login page.

Then… Navigate to these “data pages” and just copy/paste the normal “Formatted Text” (not images) 3 FULL sets of data onto here – 2 tables from the Downstream, 2 from the Upstream, & the Network Logs pages. Don't worry too much about the formatting it can be easily read & DON’T include personal data or MAC addresses - blank them out - if you copy/paste the data, the board software will do this for you (you may need to click the "submit" button again). If character limits are “exceeded” - just do two posts

Also, If you haven’t already, set up a free, secure and “offlsite” - “Broadband Quality Monitor” to continually monitor the state of your connection and record any true network dropouts , latency issues, packet drops, etc - it will thus allow you to differentiate between those and simple wifi dropouts. It does it 24/7/365 and it keeps a visual record of any/all of your network disconnections, useful data to have to match to the Network logs (in your Hub settings) and also in discussions with VM - note it will take a few hours to start seeing a sensible picture - post up the “link” to the “share live graph”. Click the lower link (Share Live Graph) then, click generate. Copy the text in the Direct Link box, beware, there may be more text than you can see. On here click the Link icon (2 links chain to the left of the camera icon) In the URL box paste the link you copied and then click OK
https://www.thinkbroadband.com/broadband/monitoring/quality

[ellisb51]

Hi I initially didn't post these as thought it was just the DOCSIS 3.1 stats required. See below as requested...

3.0 Downstream channels

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

1	139000000	0.7	41	QAM 256	1
2	147000000	0.8	41	QAM 256	2
3	155000000	0.9	41	QAM 256	3
4	163000000	0.9	41	QAM 256	4
5	171000000	0.9	41	QAM 256	5
6	179000000	0.8	41	QAM 256	6
7	187000000	0.6	41	QAM 256	7
8	195000000	0.4	41	QAM 256	8
9	203000000	0.4	41	QAM 256	9
10	211000000	0.4	41	QAM 256	10
11	219000000	0.4	41	QAM 256	11
12	227000000	0.6	41	QAM 256	12
13	235000000	0.7	41	QAM 256	13
14	243000000	0.8	41	QAM 256	14
15	251000000	0.9	41	QAM 256	15
16	259000000	0.9	41	QAM 256	16
17	267000000	0.7	41	QAM 256	17
18	275000000	0.7	41	QAM 256	18
19	283000000	0.6	41	QAM 256	19
20	291000000	0.4	42	QAM 256	20
21	299000000	0.4	42	QAM 256	21
22	307000000	0.4	41	QAM 256	22
23	315000000	0.5	41	QAM 256	23
24	323000000	0.6	41	QAM 256	24
25	331000000	0.8	41	QAM 256	25
26	339000000	0.7	41	QAM 256	26
27	347000000	0.6	41	QAM 256	27
28	355000000	0.5	41	QAM 256	28
29	363000000	0.2	41	QAM 256	29
30	387000000	0.1	41	QAM 256	32
31	395000000	0	41	QAM 256	33
32	419000000	0.2	41	QAM 256	36

3.0 Downstream channels

Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors

1	Locked	41	14	0
2	Locked	41	9	0
3	Locked	41	5	0
4	Locked	41	10	0
5	Locked	41	10	0
6	Locked	41	3	0
7	Locked	41	6	0
8	Locked	41	3	0
9	Locked	41	5	0
10	Locked	41	10	0
11	Locked	41	2	0
12	Locked	41	4	0
13	Locked	41	9	0
14	Locked	41	10	0
15	Locked	41	11	0
16	Locked	41	15	0
17	Locked	41	10	0
18	Locked	41	11	0
19	Locked	41	9	0
20	Locked	42	6	0
21	Locked	42	16	0
22	Locked	41	8	0
23	Locked	41	21	0
24	Locked	41	18	0
25	Locked	41	16	0
26	Locked	41	29	0
27	Locked	41	26	0
28	Locked	41	13	0
29	Locked	41	14	0
30	Locked	41	16	0
31	Locked	41	17	0
32	Locked	41	24	0

3.1 Downstream channels

Channel Channel Width (MHz) FFT Type Number of Active Subcarriers Modulation (Active Profile) First Active Subcarrier (Hz)

159

94

4K

1840

QAM 4096

1108

3.1 Downstream channels

Channel ID Locked Status RxMER Data (dB) PLC Power (dBmV) Corrected errors (Active Profile) Uncorrectable errors (Active Profile)

159

Locked

43

1.6

2892609163

377

[ellisb51]

3.0 Upstream channels

Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID

0	49600000	45	5120	QAM 64	9
1	43100000	45	5120	QAM 64	10
2	36600000	45	5120	QAM 64	11
3	30100000	45	5120	QAM 64	12
4	23600000	45.3	5120	QAM 64	13

3.0 Upstream channels

Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts

0	ATDMA	0	0	0	0
1	ATDMA	0	0	0	0
2	ATDMA	0	0	0	0
3	ATDMA	0	0	0	0
4	ATDMA	0	0	3	0

3.1 Upstream channels

Channel Channel Width (MHz) Power (dBmV) FFT Type Modulation

14

10

39.2

2K

QAM 256

3.1 Upstream channels

Channel Channel Type Number of Active Subcarriers First Active Subcarrier (Hz) T3 Timeouts T4 Timeouts

14

OFDMA

200

74000000

3

0

02-04-2024 16:45:07	notice	GUI Login Status - Login Success from LAN interface
30-03-2024 18:15:25	critical	No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
30-03-2024 18:15:25	critical	SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
30-03-2024 18:15:23	critical	SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
30-03-2024 18:15:23	critical	No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
30-03-2024 07:29:19	error	DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
28-03-2024 03:29:49	notice	GUI Login Status - Login Success from LAN interface
26-03-2024 20:37:51	warning	DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
26-03-2024 20:37:51	notice	US profile assignment change. US Chan ID: 14; Previous Profile: 13; New Profile: 11 13.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
26-03-2024 20:37:47	notice	REGISTRATION COMPLETE - Waiting for Operational status
26-03-2024 20:37:41	warning	REG-RSP-MP Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
26-03-2024 20:37:41	warning	RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
26-03-2024 20:37:41	warning	RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;

[jbrennand]

All stats look fine.

See if anything in message 5 in this thread helps to connect Pods…

https://community.virginmedia.com/t5/Networking-and-WiFi/WiFi-boosters-needed/m-p/5122436#M497217