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Wifi Pod constantly blinking blue

Mackay_a
Joining in

I’ve begun having issues with my broadband on the lower floor, upon plugging in my Wi-Fi pod is just continuously flashing blue. I have reset the hub, switched off the pod, moving the pod to same room as my hub.
Regardless, it still starts with green light then goes to constant blue light flashing. I’ve tried the set up tools on the connect app and it says no pod detected.
Any advice would be appreciated.

Thank you

3 REPLIES 3

Lee_R
Forum Team
Forum Team

Hi @Mackay_a thanks for posting and welcome to our community.

Sorry to hear you're having both WiFi and WiFi pod issues.  And for any inconvenience this may be causing.  I would like to take a closer look on your behalf. I am going to send you a private message. Please keep an eye on your inbox in the top right of your screen.

Regards

Lee_R

Thank you, I’ve sent a message back. 

Thanks for this @Mackay_a 

We'll support further over the private message and get this looked at for you. 

Here to help 🙂
Virgin Media Forums Agent
Carley