on 24-04-2024 18:37
I am looking to order my first wifi pod. The vm connect app does not work its telling me I am not connected to the hub but I am.
on 28-04-2024 10:01
Hi @Andytrains 👋.
Thanks for reaching out to us, apologies you are having issues in ordering a WIFi Max pod, we can certainly assist you, we would need to bring you in for a private message. Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
Thanks.
Sabrina
on 28-04-2024 10:04
Turn off VPN / Apple Relay & try again.