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WiFi pod not connecting to hub 4

Yugiah
Joining in

3 weeks ago

Had a black WiFi pod delivered today and it will not connect to the hub 4 at all, I have tried the connect app also but it says it cannot find the hub even though it’s working fine. I have reset the hub 4 also and no luck. 

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2 REPLIES 2

jbrennand
Very Insightful Person
Very Insightful Person

3 weeks ago

Is it on yet?  If not, check its been activated correctly onto your account  - Call the equipment activation number on - 0800 953 9500 


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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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Client62
Legend

3 weeks ago

Is this another Hub 4 with a failed admin menu ?

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