WiFi Pods stopped working

[lewissmith_90]

I have two WiFi pods that have been working absolutely fine for a long time. They have randomly stopped working. I’ve tried everything but have had no luck. They are just constantly pulsing white and they show as offline on the Connect App.

Driving me mad. Can anyone help? Thanks

[Paul_DN]

Hi lewissmith_90,

Thank you for reaching out to us in our community and welcome, sorry to hear your Pods have stopped working recently, has anything changed, are you using a 3rd party Router or a VPN, if no to both try a Pin Rest on the Router, push a pin/ Paper Clip in the reset hole and keep it pushed in for a full timed 1 minute, once done place the pods in sockets in the same room as the Router until the lights go off.

Regards

Paul.