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Why do I have separate Networks for Wired and Wireless?

MontyWinchester
Tuning in

I have my laptop and TV connected to the Hub on Wireless and my desktop connected on Wired, and they are connecting to two different networks.

This means I can't do filesharing and media centre from my desktop.

The Wireless network shows up with the name I gave it in the Hub settings, the Wired connection is just "Network 2".

Any idea how to get them all on the same network?

(Internet is working fine across all devices)

1 ACCEPTED SOLUTION

Accepted Solutions

asim18
Fibre optic

The network name for your wired connection is not important, if plugged in via Ethernet it will still be connected to the same network regardless of the name.

On your desktop, is your network type set to Private or Public? It will need to be set as a private network to allow sharing. You may also need to turn on "File and Printer Sharing" under  "Advanced Sharing Settings".

Are you using a third party firewall? Some Internet Security products are known to block network filesharing until you create a firewall rule.

See where this Helpful Answer was posted

9 REPLIES 9

asim18
Fibre optic

The network name for your wired connection is not important, if plugged in via Ethernet it will still be connected to the same network regardless of the name.

On your desktop, is your network type set to Private or Public? It will need to be set as a private network to allow sharing. You may also need to turn on "File and Printer Sharing" under  "Advanced Sharing Settings".

Are you using a third party firewall? Some Internet Security products are known to block network filesharing until you create a firewall rule.

Client62
Alessandro Volta

Check your devices all on the same LAN IP range
For a VM Hub in Router mode this would be 192.168.0.xxx   

I have read several reports that suggest VM Hub 5 may ( does ? ) not pass network traffic between the 2.4GHz and 5GHz Wi-Fi bands. Not having a Hub 5 I am unable to perform a ping test to confirm or refute the suggestion.

You may be right.  I have a Hub 5 and passing traffic between 2.4GHz and the 5GHz networks is very iffy.  On my Mac Book on the 5GHz network, some devices on the 2.4GHz network will ping, some will not, even though I know they are connected and working.  Even the Ping tool in the Hub is flaky, there are several devices listed as connected in the hub, but a ping fails using the tool in the Hub!

I do not work for VM. Services: 2 x HD TV (+ Sky Sports, TNT sport), x2 Tivo boxes (WiFi) Hub5 1gb, Talk Weekend Phone on IP.

Client62
Alessandro Volta

The feedback that drew my attention was from Hub 5 Router mode customers who had successfully connected a 2.4GHz only Printer to the Hub 5 and used dual band laptop connected via 5GHz but were unable to print and reported errors of printer not found / printer offline.

Adduxi
Very Insightful Person
Very Insightful Person

Another reason why my printers are all ethernet connected .....   😉

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

jpeg1
Alessandro Volta

...... and to your own router. 

- jpeg1
My name is NOT Alessandro. That's just a tag Virginmedia sticks on some contributors. Please ignore it.

Tudor
Very Insightful Person
Very Insightful Person

One thing you could try as a last resort is a pin hole reset of the hub, don’t forget you will negate any setting you have previous made, you will have to reapply them. 


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2

Oh, muggins here thought that if I set the network to Private then my Firewall (Avast) would automatically allow it, but actually there is a setting "I trust this network" in the Firewall>Network settings to enable.

I feel silly for not having checked earlier!

Thanks very much Asim

Hi @MontyWinchester 

Welcome back to our community forums. We are glad to see our community was able to assist with your Network query. Do you need any further help with this? Is everything resolved?

Thanks,

Akua_A
Forum Team

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