Forum Discussion
Such a Disgrace and disgusting Virgin Media. Asking me 13700£ to move their cable box which is obstructing my driveway. How can they charge me such a amount. I have a hard copy of receipt which they send me of amlunt of 13700£ to move a cable box.
If any Virgin media employee and reading this lost shame on you for working for this disgusting company which is rip off.
Virgin media has no plans where they constructed this box in the middle of my driveway and whdn i ask them they charge me 240£ dor a survey and they send me a C4 estimate of 13700£.
If this post is read by top office of Virgin media U. K and if you think that you are proud working for this company. Try to reply or contact me to discuss why you are charging this amount when you planning department failed to use common sense to place the box in right place.
- legacy112 months agoAlessandro Volta
It might be their was a wall where the box is and now no wall?
- Roger_Gooner12 months agoAlessandro Volta
Relocation of a footway box whilst maintaining services is a complicated job which might also require traffic management. The cost will always run into thousands, only question is how many thousands.
- japitts12 months agoVery Insightful Person
Ed111 wrote:Virgin media has no plans where they constructed this box in the middle of my driveway
Part of the legal definition of "driveway" includes a dropped kerb providing access. If there's no dropped kerb in a particular spot, it may be covering a paved garden but not a driveway.
It would be interesting to see a Google Street View history of the front of your home, over time.
- EmeliaWS31 days agoJoining in
Did you get a resolution to this? We have the same problem. I don't need it relocated, just lowered. I'm struggling to get in touch with anyone. Just dealing with them this afternoon has reminded me exactly why i left them as a customer. Dreadful company.
- David_Bn27 days ago
Forum Team
Thanks for your posts EmeliaWS, and a very warm welcome to you!
Sorry to hear that you've not been able to gain any answers to your query.
Do please review the envelope in the top right hand corner for a private message from me and I'd be happy to take a look into this for you.
Thanks,
David_Bn
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