on 05-01-2024 10:58
I have an issue with WIFi on my phone I often get a weak security warning. Which says ‘see pic below’. When this happens the Wi-Fi on my phone will not work and I have to turn it off and use my 4G. I am not tech savvy and have no idea what this means. Can anybody give me a step by step answer as to how I can fix this. I end up using a ton of data on my phone
05-01-2024 20:13 - edited 05-01-2024 20:14
https://community.virginmedia.com/t5/Forum-Archive/iOS-14-Weak-Security/m-p/4410050#M3072890
The newer IOS may be even more strict, so the above may not work.
on 06-01-2024 13:04
Sadly my settings are already as you have said and made no difference. If anyone has any other answers it would be great.
on 06-01-2024 15:58
What VM Hub model is it? Do you have it in modem mode with your own router ? What iPhone models are giving you the issues?
on 06-01-2024 16:26
It is a Hub 3.0 , no we don’t use it with our own router, it is as was provided my VM
on 06-01-2024 17:32
The security warning is caused by having WPA-PSK enabled for the Hub 3 Wi-Fi.
To resolve. via the Hub 3 menu, set Security to WPA2-PSK for both 2.4GHz and 5GHz bands.
on 06-01-2024 17:45
The above won't help as the image states WPA2 (AES) which the HUB does not support!
06-01-2024 18:22 - edited 06-01-2024 18:25
Here is the gospel according to Apple
https://support.apple.com/en-us/HT202068
The solution must be in here somewhere... as there must be a million or more VM iPhone users - a lot of whom are still using a Hub3 - and all we are seeing on here are sporadic examples of this issue otherwise this board would be on fire.
So what exactly are the security option choices on a Hub3 that are hiding in that drop-down box
on 06-01-2024 18:35
07-01-2024 01:32 - edited 07-01-2024 02:03
Yeah I get that Roger... but my thinking is that there must be a "security option" (somewhere in the Hub3 settings) that works on the latest iOS... or thousands of users would be complaining on here.
I personally have never even seen a Hub3 (I went SH2 -> Hub5... just last year) so i'm not sure what security options are on offer in the Hub3 settings 😎