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Srolo1's avatar
Srolo1
Joining in
11 months ago
Solved

Wall socket extension cable

I am looking to get an extension cable as the wall socket is a few metres away from where my broadband and 360 tv box will be placed - is this something Virgin can provide? 
  • jbrennand's avatar
    11 months ago

    As said do not try this yourself !

    VM will install the Hub where you want it and connect it to the wall with a custom made length cable and then check all levels - at the time of installation - but you obviously need a "Tech install".

    Call the Pre-installation and delivery team on 0800 052 1734 and book a Tech install open  8:00am to 9:00pm  Monday to Friday, and 8:00am to 6:00pm Saturday and Sunday