WIFI Problems

[Lutos]

I’m experiencing an issue with my WiFi connection. My Ethernet connection works perfectly, but I can’t seem to get my WiFi to work, it's not showing on the list. I'm using hub 3 m500.

Cable Modem StatusItem Status Comments

Acquired Downstream Channel (Hz)	331000000	Locked
Ranged Upstream Channel (Hz)	49600000	Locked
Provisioning State	Online

Downstream bonded channels

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

1	331000000	5.5	38	256 qam	25
2	139000000	7.3	38	256 qam	1
3	147000000	6.5	37	256 qam	2
4	155000000	5.9	38	256 qam	3
5	163000000	6	37	256 qam	4
6	171000000	5.8	37	256 qam	5
7	179000000	5.9	37	256 qam	6
8	187000000	5.8	37	256 qam	7
9	195000000	5.8	38	256 qam	8
10	203000000	5.8	38	256 qam	9
11	211000000	5.5	37	256 qam	10
12	219000000	5.5	38	256 qam	11
13	227000000	5.4	37	256 qam	12
14	235000000	5.3	37	256 qam	13
15	243000000	5	38	256 qam	14
16	251000000	5	38	256 qam	15
17	259000000	5.1	38	256 qam	16
18	339000000	6	38	256 qam	26
19	347000000	6	38	256 qam	27
20	355000000	6	38	256 qam	28
21	363000000	5.6	38	256 qam	29
22	371000000	5.5	38	256 qam	30
23	379000000	5.5	38	256 qam	31
24	387000000	5.9	38	256 qam	32

Downstream bonded channels

Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors

1	Locked	38.6	300	56
2	Locked	38.6	204	0
3	Locked	37.6	238	0
4	Locked	38.6	228	13
5	Locked	37.6	172	25
6	Locked	37.6	229	13
7	Locked	37.6	213	0
8	Locked	37.6	197	0
9	Locked	38.6	222	0
10	Locked	38.6	230	0
11	Locked	37.6	290	0
12	Locked	38.6	251	0
13	Locked	37.6	275	11
14	Locked	37.3	278	0
15	Locked	38.6	324	0
16	Locked	38.6	260	0
17	Locked	38.6	300	0
18	Locked	38.6	416	47
19	Locked	38.6	399	2
20	Locked	38.6	471	12
21	Locked	38.9	391	0
22	Locked	38.6	402	13
23	Locked	38.9	364	14
24	Locked	38.6	352	32

Upstream bonded channels

Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID

1	49600000	40	5120	64 qam	1
2	36600000	39.8	5120	64 qam	3
3	23600000	38.8	5120	64 qam	5
4	43100054	39.8	5120	64 qam	2
5	30100000	39.3	5120	64 qam	4

Upstream bonded channels

Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts

1	ATDMA	0	0	2	0
2	ATDMA	0	0	0	0
3	ATDMA	0	0	0	0
4	ATDMA	0	0	0	0
5	ATDMA	0	0	1	0

General Configuration

Network access	Allowed
Maximum Number of CPEs	1
Baseline Privacy	Enabled
DOCSIS Mode	Docsis30
Config file	cmreg-vmdg505-bbt053-b.cm

Primary Downstream Service Flow

SFID	4844
Max Traffic Rate	575000085
Max Traffic Burst	42600
Min Traffic Rate	0

Primary Upstream Service Flow

SFID	4843
Max Traffic Rate	55000085
Max Traffic Burst	42600
Min Traffic Rate	0
Max Concatenated Burst	42600
Scheduling Type	BestEffort

[Lutos]

uhhhhh

[Lutos]

Hello can I please get help

[Lutos]

talked with a person, he initially offered me hub 5 with gig1 18 month contract when I refused his offer he booked me with a replacement