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Virgin connect

Sarah783
Joining in

Hi is anyone having problems with Virgin connect the pause unpause is not working, it’s been about 10 days. I’ve tried the usual uninstalling and reinstalling but nothing is working . We have a hub 3

thanks

3 REPLIES 3

Matthew_ML
Forum Team
Forum Team

Hey Sarah783, thank you for reaching out and a warm welcome to the community I am sorry to hear to you are having some issues with the Connect App.

Is your phone fully updated?

Do you get any error messages at all? 

Matt - Forum Team


New around here?

Adduxi
Very Insightful Person
Very Insightful Person

Same post, different username ?  Virgin connect - Virgin Media Community - 5606328

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

Thank you for noting this, we will check this out 🙂

Matt - Forum Team


New around here?