Virgin Media router dead after lightning storm

[Parmardental]

Hi, any advice following a dead router afterwards a lightning storm last night. Tried switching on and off again but doesn't show signs of life. 

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Phone in to customer service and report the fault. 

[Steven_L]

Hello Parmardental,

Welcome back to the community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with your router after the lightning storm in your area. I have looked into this and can see that you have been able to speak to the team to arrange an engineer appointment. Please can you let us know how the appointment goes.

Kind Regards,

Steven_L