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Unable to stream or play games

gemmamc
Joining in

I’ve been with Virgin a few years and had no issues. As of this morning I’m unable to do anything but browse. Several devices are unable to stream tv or play any online game.

I’ve had a look around the forum and set up a BQM. I appreciate it’s not been running for long but I’m desperate to get this fixed.

 

IMG_0238.jpeg

2 REPLIES 2

John_GS
Forum Team
Forum Team

Hi @gemmamc 

Thanks for posting and welcome to the community.

Sorry to hear of the issues with the broadband.

I'll send you a PM now to assist further.

John_GS
Forum Team


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legacy1
Alessandro Volta

looks so bad how on earth did you get here.

is the hub in router mode or modem mode? 

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