Superhub 5 modem only custom dns on 3rd party router not working

[mhayes]

Didn't have a problem when i was using the superhub 3, but now i have the latest router in modem only mode the dns settings on my 3rd party router are not working, they are still defaulting to the virgin media dns settings. I also don't know if this is relevant but in modem only mode the light is green where on my previous router the light was on red.

[jbrennand]

Modem mode is green on a Hub5 - mine is like that.

What make and model of router do you have ?

I suspect you may just need to connect your router up again in the correct sequence.

To correctly set it up see Tudor’s message 2 in here….
https://community.virginmedia.com/t5/Networking-and-WiFi/Hub3-in-Modem-mode/td-p/5206738

[mhayes]

Tried that and still get connection reset for website im trying to access however if put my VPN on then I can access this site. My router as Asus RT-AC68U (Merlin Build) Never had this problem when I had a Super Hub 3

[Client62]

This is not a DNS issue, the site's IP is being correctly returned as [REMOVED]

The site mentioned is not available via VM internet without a VPN, it must now be on a UK blocked list.

[MOD EDIT: The IP has been removed from this post. Please do not post personal or private information in your public posts. Please review the Forum Guidelines]

[Cardiffman282]

Cloud Flare is blocking it (but most aren't) https://www.blocked.org.uk/check

[Client62]

Oh la la ... this is the first time in many months that I've been censored.

The website in question has been silently removed from the thread with out the usual [REDACTED] marker.

The OP sure now understands their kit is working fine.

But a VPN with a non UK exit point may be needed