Last night I finally saw the evidence of the following issue: when my super hub 3 gets its software updated at ~2am, it breaks modem mode. I saw the lights changing in the hub as it was updating and have since had no internet connectivity. The red light still shows it being in modem mode but it does not work.
None of my devices have any internet connectivity. I have thoroughly checked my personal network set up and NOTHING else is causing an issue. The only way to restore connectivity is to 1) pinhole reset the super hub, 2) put super hub back into modem mode and sometimes at this point I also have to 3) reboot the hub and disconnect/reconnect the Ethernet cable to it.
This takes way too long having to wait for all the resets and reboots. This is incredibly inconvenient, I sometimes have to hotspot from my phone for hours until I have a break in wfh to faff around resetting the hub.
Before resetting the hub, my self hosted applications (eg password manager) are also publicly inaccessible. Since the issue can only be fixed if I am physically present at home to use the pinhole reset, this will be a MAJOR issue if I cannot access my network. I feel like I’m paying for a sub-standard service with this hub issues driving me mad.
Is there anything I can do to permanently fix this issue?
