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Speeds capped at 100 via Ethernet

cappedspeeds
Settling in

Hello,

I am on the 1 Gig package at Virgin, and am a new customer. WIFI speeds upstairs aren't great so I have a powerline adapter plugged into the 2.5Gbps port on the Hub 5, and have that plugged into two machines upstairs, one Windows and one Mac. This gets me speeds of around 120-130Mbps which is of course lower than I would expect. The Hub 5 settings page shows both devices with a speed of 1000Mbps but a speed test on either machine doesn't reflect this. I have tried multiple different Cat 6 and Cat 5e cables, and have verified the settings are correct on both machines. Both machines have a single ethernet port capable of speeds above 1000Mbps and the powerline adapter being used is from BT and is also capable of 1000Mbps speeds. It feels like I have tried everything at this point. Does anyone have any suggestions?

Thanks.

7 REPLIES 7

jbrennand
Very Insightful Person
Very Insightful Person

Many powerline adapters only have 10/100 ethernet ports so speeds are limited to 100 down - do yours (make/model ?) ?

Even ones with 1GB ports will be attenuated for speed.


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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & TNT sport), x3 V6 boxes (1 wired, 2 on WiFi), Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.

legacy1
Alessandro Volta

Even the bast powerline are limited 1Gb does not mean 1Gb on them you need to run full ethernet.

 

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jpeg1
Alessandro Volta

Are the upstairs devices on the same mains circuit as the Hub end? If they are separate circuits from the consumer unit /fusebox there will be a considerable drop in speed. 

- jpeg1
My name is NOT Alessandro. That's just a tag Virginmedia sticks on some contributors. Please ignore it.

cappedspeeds
Settling in

So the powerline is probably the problem? Is there a way to get faster speeds upstairs without powerline? Currently WIFI gives 12Mbps which is below the Virgin guarantee and quite unusable, 120-130 is fine but I'd ideally need higher. 

jpeg1
Alessandro Volta

Be creative with ethernet. There is usually a way. 

- jpeg1
My name is NOT Alessandro. That's just a tag Virginmedia sticks on some contributors. Please ignore it.

Adduxi
Very Insightful Person
Very Insightful Person

Absolutely, my favourite is up an outside wall and into the roof space ...    😉  

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Tudor
Very Insightful Person
Very Insightful Person

Been there done that ……


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2