Slow speeds with Powerline

[SimZZZ]

I have a Hub3 with Powerline adaptors sending Wifi to my upstairs and garage. I have recently moved from BT, which I new regret, as I have nothing but trouble and instabilty with Virgin.

With my old (and I mean OLD, it was 3 years old) BT router I have no problems getting maximum broadband speeds upstairs through my Powerline. But with Virgin I find the maximum speeds I can reach are around 70Mb/s (out of 250-270Mbs dowbstairs). If I connect direct to the router via ethernet cable I get full speeds, so it's something to so with how it reacts to Powerline. 

I have seen lots of similar posts from people, with no solutions. Interesting, I was at my sister's in London over the weekend, and she has exactly the same issue, absolutely identical. 

Has anyone managed to find a solution?

[SimZZZ]

Yes, I've plugged a laptop into the router and I get internet speeds of 250Mps+ (as it should be). I have also tested the Powerline speeds buy talking to a NAS drive at the other end of it, and I get speeds ranging from 280Mbs to 866Mbs. But my internet speed through Powerline is still rooted at around 50Mbs. So it's something about the way Powerline is talking to the Virgin router that is somehow different to the way my old BT router worked.

The fact that my sister coincidentally has the exact same setup and the exact same throttling issues suggests it's not any kind of fault. A VM engineer has just been around (even though I told the awful customer service people over and over that an engineer was not necessary) and confirmed that as far as he can see, everything is OK.

Oh, the BT connection was 150/30Mbs though often came in above that. My Powerline speeds were always identical to my Wifi speeds at router.

[jbrennand]

One thing worth doing is swapping the ethernet cables between the Hub and the powerlines and to also to any devices.

I have had a few fail on me over the years, usually one of the eight little wires snaps off or gets loose in the connector - this has the effect of dropping maximum speeds down to <100Mbps (see Tudor's message 7 in the link below).  And then with the usual powerline attenuation you would max out at around the speeds you are getting.

Replace with Cat6a for maximum shielding from crosstalk and interference

https://community.virginmedia.com/t5/Forum-Archive/No-speed-improvement-after-upgrade/td-p/5142638

[legacy1]

Oh I'm sure speedtest sites have 10Gb to fully hit VM network down all them VM Docsis 24 I think the hub 3 has channel before going out 1Gb to Powerline that can't send down the home wiring causing the Powerline to drop some packets.

How can I put this another way... you have two cups each have a hole you pour water to the 1st cup and goes to the 2nd cup to aim is to pour water that the 1st cup don't overfill but that what happens you can pour slower over time or you can pour water fast detect you over done it stop and start. But if the 1st cup was bigger as in a buffer then it be less of the problem by the Powerline.

[carl_pearce]

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@legacy1 wrote:

Oh I'm sure speedtest sites have 10Gb to fully hit VM network down all them VM Docsis 24 I think the hub 3 has channel before going out 1Gb to Powerline that can't send down the home wiring causing the Powerline to drop some packets.

How can I put this another way... you have two cups each have a hole you pour water to the 1st cup and gose to the 2nd cup to aim is to pour water that the 1st cup don't overfill but that what happens you can pour slower over time or you can pour water fast detect you over done it stop and start. But if the 2nd cup was bigger as in a buffer then it be less of the problem by the Powerline.

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You should work on VM customer service.

[Client62]

Glad you said that, I thought my babelfish was faulty