on 11-01-2024 19:09
Hi all,
I have Gig1 fibre and a hub5. I'm getting correct broadband speed into the hub.. but nothing like the speeds I should be getting for any device connected to it (max speed I can get on anything is about 270 Mbps. Currently, I have the hub in modem mode, and I'm using Deco's as router and APs - but I've already tried taking the Deco's out of the equation completely (and putting the hub back in router mode) and I still have the same issue. Whatever device I use, whether wired or wireless, I'm still only able to achieve speeds of around 270 Mbps - and this on devices that are capable of 866 upwards.
Any help greatly appreciated.
on 12-01-2024 19:54
I'm just going to add that I've just checked mine, and I'm getting 53 MB Download and 0.33 upload. This is using an ethernet :/. I pay for the 1.1gb broadband. Formerly with Vodafone (A great provider).
on 12-01-2024 20:04
on 13-01-2024 10:15
If your not happy that servers on the internet and routing can't give you 1Gb downgrade.
on 15-01-2024 11:30
Hi @JMLV 👋.
Thanks for reaching out to us, apologies for the issues that you have had with your speeds. We would like to take a further look into this by bringing you into a private message. Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
Thanks.
Sabrina
15-01-2024 14:28 - edited 15-01-2024 14:29
Unfortunately, that site won't work as I'm now back in modem mode for the hub, and using the deco as the router (which that site can't talk to). But thank you for your help.
on 15-01-2024 14:29
I'm not sure what this means. There are obviously many servers that can give me things much faster than the speeds I'm currently getting.