Showing results for 
Search instead for 
Did you mean: 

Setting up Hub5 with home network

On our wavelength

Hi, I have a TP-LINK Deco M4 home network system connected to my existing Hub3, with the Hub set in modem mode. What impact does this have on the set up instructions for my new Hub 5? (My first attempt to install the Hub 5 met with "Connected but no Internet".  


Very Insightful Person
Very Insightful Person

Your internet IP address has probably changed, so you have to set up modem mode from scratch. Here is a full set of instructions, although you have probably done some of the intervening steps already. 

How to put a VM hub into modem mode:

1) Access your hub on, sign on and put it into modem mode. On the Hub3 the bottom LED will change to magenta, on a Hub4 the LED band will be green, on a Hub5 the LED will be green. Best done from a wired connection.

2) Turn off the hub and disconnect any Ethernet cables

3) Fully initialise your own router or mesh master unit and make sure the WAN port is set to DHCP (for some routers or mesh this may have to be done in router mode before entering modem mode)

4) Connect your router or mesh master unit to the VM hub with an Ethernet cable, Cat5e or Cat6, any higher specification is a waste of money. On a Hub5 use port 4.

5) Turn on the VM hub.

6) You should now be able to access the internet and the hub will now be on

Note1: this only needs doing once for each new router or when VM changes your WAN IP address.

Note2: If you have a Hub4 and your own router is NOT then it’s possible that you can still access the VM hub on

There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2

Tuning in

"Note1: this only needs doing once for each new router or when VM changes your WAN IP address." Can you provide more detail when you refer to VM changing the WAN IP address. I want to set up a VPN for remote working away from home using dynamic DNS but will the Hub5 need to be setup again if the WAN IP is changed?

Dynamic DNS is used for this purpose. In the event your public IP changes the DNS record should be updated automatically, assuming you are using your own router with the HUB in modem mode (The HUB 5 doesn't support dynamic DNS)?

Your WAN can change on renew by DHCP it is possible that VM can remove a subnet from the network before renew happens (all be it I'm sure VM try to give 7 days to insure all devices renew to a new IP) in which case your router can have a nonworking IP till it renews or is rebooted