Service status messages

[ChloeH19]

A few days ago I had a problem with my internet and so on the Service Status page I put my number in to receive updates to when the service is back online.

It worked and let me know by text when it was back online - only thing is, I’ve been receiving texts since then on an almost daily basis updating me on other random service issues 

How do I stop these service status texts?

[Steven_L]

Hello ChloeH19,

Welcome to the community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with text messages advising the fault in your area has been resolved. Have the messages continued since you last posted or have they stopped now?

Kind Regards,

Steven_L

[ChloeH19]

Nope they haven’t 

[Robert_P]

Sorry to hear that ChloeH19, I will send you a Private Message, please keep an eye out in the top right when signed into the forums for the envelope. This is where you will be able to find my Private Message and be able to respond.