Hello Honey12
Thank you for raising the Hub issues experienced and the constant red LED, we appreciate you raising this via the forums and welcome to the community.
We'd firstly recommend the following:
• Turn the power switch off on the back of the Hub.
• Ensure the Hub is upright, in a well-ventilated location and out of direct sunlight, if possible.
• Switch the hub back on at the power. The Hub should now operate normally.
If the Hub is warm to touch we'd recommend not using whilst unattended. I will send you a Private Message, please keep an eye out in the top right when signed into the forums for the envelope. This is where you will be able to find my Private Message and be able to respond.
