Forum Discussion

WoozyBumba29's avatar
WoozyBumba29
Joining in
10 months ago

Router moving

 

I've recently moved my pc that was always wired into my office (upstairs) and have been struggling connection wise. I have 1gb downloaded speeds but my pc is only getting 30mb download. My work laptop that is next to my pc is getting around 300mb. I've done everything I can to try and figure this out, reset the WiFi adaptor, reset the computer entirely, bought an additional adaptor, nothing has worked. So I'm now thinking I need to get my computer wired back in (I cannot run an eithernet cable through 2 walls as we rent). 

I've been searching for ages to find an option to move my router and keep seeing forum mods messaging people to arrange this - why isn't this an option that people can book?

 

Can someone help me please? 

4 Replies

  • jbrennand's avatar
    jbrennand
    Very Insightful Person

    Assuming your computer gets full speeds when you connect it to the adjacent Hub on a good ethernet cable and then those drop to ~30 when you switch it to wifi - then therein lays the issue!

    Prime suspect is...  in your settings the wifi speed is set to 10/100 rather than 1Gb.  Check that first

    • WoozyBumba29's avatar
      WoozyBumba29
      Joining in

      I've had a Google and cannot see anything that explains how to do that 😭

      • Matthew_ML's avatar
        Matthew_ML
        Icon for Forum Team rankForum Team

        Hey WoozyBumba29, thank you for reaching out and a warm welcome to the community I am sorry to hear this.

        This is because it comes under a specialist job, if you would like to book this I can organise this for you? 

        It is £25 for this to be done.

  • Client62's avatar
    Client62
    Alessandro Volta

    Does the work laptop have a dual band WI-Fi adaptor and is connected to the faster 5GHz band.

    Perhaps the PC has a single band 2.4GHz adaptor where speeds are up to 50Mb/s but range can be better.