cancel
Showing results for 
Search instead for 
Did you mean: 

Replacement, shorter isolator cable

Hosay299
Fibre optic

Kath_F can i ask if i need also some work doing like moving the router would the engineer be able to do a board cable for the TV Box  or can we use the Phone on a extection lead type thing 


 

[MOD EDIT: Post split to create own thread]

10 REPLIES 10

takes me to a new messahe page 


Correct.

so??

You must create your own thread, rather than try contacting the VM staff directly.

i have seen other do it before with no issue. so i will do it too 

simple

Hi @Hosay299, thank you for your query.

An engineer would be able to explain what they can do to help during a visit, and answer your questions in more depth.

There would be a £25 charge to re-locate your router.

In order to arrange this for you, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.

If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.

Regards,
Daniel

Hi i have chosen to wait a while and see what the change to the house would mean and take it from there

Hi @Hosay299,

No problem. Please do keep us posted and let us know if there's anything more that we can help you out with.

Thanks,
 


Zach - Forum Team
New around here? To find out more about the Community Forums, take a look at our FAQs!