3 weeks ago - last edited 3 weeks ago by Lisa_CC
Kath_F can i ask if i need also some work doing like moving the router would the engineer be able to do a board cable for the TV Box or can we use the Phone on a extection lead type thing
[MOD EDIT: Post split to create own thread]
3 weeks ago
3 weeks ago
takes me to a new messahe page
3 weeks ago
Correct.
3 weeks ago
so??
3 weeks ago
You must create your own thread, rather than try contacting the VM staff directly.
3 weeks ago
i have seen other do it before with no issue. so i will do it too
simple
3 weeks ago
Hi @Hosay299, thank you for your query.
An engineer would be able to explain what they can do to help during a visit, and answer your questions in more depth.
There would be a £25 charge to re-locate your router.
In order to arrange this for you, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.
If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.
Regards,
Daniel
2 weeks ago
Hi i have chosen to wait a while and see what the change to the house would mean and take it from there
2 weeks ago
Hi @Hosay299,
No problem. Please do keep us posted and let us know if there's anything more that we can help you out with.
Thanks,