Red light on Virgin Media Hub

[lloydreeead]

The solid red light has been on for more than 6 months. I've tried the fixes from the thread but they haven't worked.

Are you able to help?

[Daniel_Et]

Hi @lloydreeead 👋 Thank you for your post and welcome to the Virgin Media Community 😀

We're sorry to hear about the problem you've been having 😔

In order to look into this for you further, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.

If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.

Regards,
Daniel

[Daniel_Et]

Hi @lloydreeead, thank you for speaking to us via private message.

If you have any further issues or queries, please don't hesitate to contact us.

Regards,
Daniel