Red Light

[322967]

Noticed yesterday that my hub 3.0 white light has changed to red. I believe this indicates that the hub could be overheating. The hub is cool to the touch and the cables at the rear of the hub are also cool. Can I keep using it. I did for safety reasons disconnect it before bed time. Advice please.

Regards John.

[Sabrina_B]

Hi @322967 👋.

Thanks for reaching back out to us. Apologies for the issues you are having with the red light on your Hub. We would need to bring you in for a private message to resolve this for you. Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
 

Thanks.
 

Sabrina

[322967]

Hi Sabrina

The guy called this morning and changed the old Hub 3 for a new one. All now working.

Thanks

John