4 weeks ago - last edited 4 weeks ago by Melissa_F
Post outside our property doesn't have a top/cover on anymore... So all wires exposed, not great ... Assume vandalised? It is the short stump post that contains cables which then lead into our property... The post sits at top of our front garden, steps up from front door... Address [removed]
[MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts. Please review the Forum Guidelines]
4 weeks ago
Post a photo for the forum staff to pass on to the relevant department
4 weeks ago
Note that....
___________
Post up some photos so a VM person can assess the damage - but the number (automated) for reporting street “furniture” problems is 0330 333 0444
or use this “Webform”
https://community.virginmedia.com/t5/Digital-life/How-to-report-damage-to-street-equipment/ba-p/4151...
4 weeks ago
It's probably not a good idea to put your address on the open Internet for all to see. I'd delete it if I were you and wait for a member of staff to send you a PM to discuss the matter further.
3 weeks ago
Hi @BRoberts44
Welcome to the community forums
Thank you for letting us know about this, we really do appreciate you taking the time.
If you still need us to raise this, please join me on private message and I can take the details from you. Alternatively, you can report this online here or call the dedicated number 0330 333 0444 instead.
3 weeks ago
Hi @BRoberts44
The Field Team have advised that this equipment does not belong to Virgin Media.
Thank you.
2 weeks ago
Who does it belong to please? Thank you
2 weeks ago - last edited 2 weeks ago
How would they know? Post some pictures and someone here might recognise it.
2 weeks ago
I have directly with virgin and will deal with them direct.