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R.E - Attenuator | Power Levels High

nnnnnnn999
Tuning in

on ‎05-08-2024 11:32

My current downstream power levels are 10db and above. I currently have a 4.5db splitter attached which has brought it down to around 6db. 

Is it possible for VM to send me a 10db attenuator or are my current power levels fine and nothing to worry about ?

nnnnnnn999_1-1722853894053.pngnnnnnnn999_2-1722853907652.png


I have noticed that my upstream does drop back to QAM16.

nnnnnnn999_0-1722853852117.png

 

 

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3 REPLIES 3

legacy1
Alessandro Volta

‎05-08-2024 11:36 - edited ‎05-08-2024 11:40

looks fine to me just your upstream is dropping modulation under 15db is fine for the downstream for the hubs

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BQM, Test for outgoing ports and SSL/L2TP VPN test

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Cardiffman282
Problem sorter
In response to legacy1

on ‎05-08-2024 11:45

Yeah upstream is the issue. Check for local faults on 0800 561 0061 

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Matthew_ML
Forum Team
Forum Team

on ‎07-08-2024 14:04

Hey nnnnnnn999, thank you for reaching out and I am so sorry to hear about this.

I've taken a look and I can see everything is looking fine on our end, how has everything been in last few days?

Matt - Forum Team


New around here?

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