on 14-12-2023 18:44
My PS5 will not connect to the WiFi. I have a Hub5, and no devices have been paused,
I now have it connected by Ethernet cable? Which means I can’t move it to any other room.
on 15-12-2023 08:46
If the PS 5 has previously worked with the Hub 5, login to the Hub 5 menu and verify that Wi-Fi Pausing is disabled and that MAC Filtering is disabled too. We can not rely on the VM Connect app to show this info correctly.
Check the Hub 5 Wi-Fi security is set to WPA2-PSK only i.e. no use of WPA3-SAE.
Failing this, we need a proper explanation of will not connect means ... E.g. ...
1) PS5 fails to see the Hub 5 WI-Fi
2) PS5 attempts to connect password is rejected
3) PS5 attempts to connect, password is accepted but then no internet access, check the IP /Gateway / DNS returned are these valid or is there a DHCP fault ? IP should be 192.168.0.xxx, Gateway must be 192.168.0.1, what is the DNS ?
4) Something else happens .... give screen shot / full error message word for word.