Order 2nd WiFi pod

[Silverfin84]

I need to order a second WiFi pod as the signal to my home office is only 7mb/s

Unable to order through the VM connect app. 

Could someone from customer service please assist 

 

[newapollo]

Hi Silverfin84 

If you need additional pods you can order them by logging into /my-virgin-media, as per the info below from https://www.virginmedia.com/wifi-max ?

How do I get a second or third WiFi Pod?

If you’re not getting download speeds of at least 30Mbps in every room with one WiFi Pod, you can request a second or third by signing in to My Virgin Media, clicking on Your Package and following the steps in the WiFi Max tab