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Omibox is damaged

Nicholas15
Joining in

Hi I’ve noticed my omibox is broken the wifi still works but the wires etc are exposed. I’ve tried phoning but there seemed to be no option for the box 

2 REPLIES 2

jbrennand
Very Insightful Person
Very Insightful Person

Post up some photos and a VM Mod will assist in a day or two when they get here


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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & TNT sport), x3 V6 boxes (1 wired, 2 on WiFi), Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.

Carley_S
Forum Team
Forum Team

Hi @Nicholas15 

Welcome to the community forums 

Sorry to hear of your concern with the omni box. We can see on the systems at our side that you've since been in touch and have this all arranged to be sorted for you. Please let us know if you are having any further issues or have any questions at all. We'll be here to help on the community forums if needed

Here to help 🙂
Virgin Media Forums Agent
Carley