cancel
Showing results for 
Search instead for 
Did you mean: 

New installation, NO RF signal detected and Hub 3 keeps on blinking green light

drypuri
Just joined

Firts time trying Virgin and its been a week since package was delivered, and no internet, keeps on giving error like above, No way of booking engineer to come visit as well. I wont be staying I think!!

1 REPLY 1

Sabrina_B
Forum Team
Forum Team

Hi @drypuri 👋.

Thanks for reaching out to us and welcome to the Community Forums. Apologies for the issues you are having with your Hub, we would need to bring you in for a private message to discuss this and resolve. 

Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
 

Thanks.
 

Sabrina